Backbone Photo is developing a web-based service enabling its customers (real estate agents and assistants) to better market their real estate products. Their proposal: Make available a community of freelance photographers, videographers... specialized in real estate, across several European countries.
The Backbone product has greatly evolved over the years. It has become more than just a platform for networking. It is now possible to order a wide range of services beyond traditional photo shoots.
The idea was to join their product team as a lead designer and assist the product team to improve the product experience and support the release of new features.
The objectives were:
• Increase product margins: in particular by reducing manual processing by support teams
• Reduce the exit rate on purchase paths
• Reduce the overall churn rate on the platform.
Some notable projects/works:
• Redesign of the visual gallery
• Redesign of the purchase path
• Creation of the Backbone UI kit